Refund & Return Policy

Your satisfaction is our priority. Our return policy is valid for 30 days from the date you receive your order.

1. Return Conditions To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items Several types of goods are exempt from being returned, such as intimate items, gift cards, and personal care or health products.

3. Refund Process Once your return is received and inspected, we will send you an email to notify you. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few business days.

4. Exchanges (Defective Items Only) We only replace items if they are defective or damaged upon arrival. Please send an email with clear photos or videos of the issue to.